Equity Group, headquartered in Nairobi, and the largest bank in East and Central Africa, has achieved a significant milestone by leveraging technology to serve its more than 20 million customers. Thanks to digital inclusivity and AI, over 98% of its transactions now occur on digital platforms, leading to scalability and strategic partnerships with significant tech companies. VOA's Paul Ndiho spoke to James Mwangi, PhD., CEO and managing director of Equity Group Holdings, about the company’s success integrating technology in the financial sector.